Initial enquiry
Outline the materials you want organised, their approximate volume and where they are stored. Explain the friction: perhaps related files are separated, names are unclear or current versions are difficult to identify.
We use this outline to discuss the relevant service and the information needed for a quotation.
Written scope and quotation
We set out the asset count, required organisation, boundaries, full GBP price, applicable taxes, delivery schedule and included revisions. Payment arrangements are stated here too.
Your written acceptance is followed by our order confirmation. An enquiry alone does not create an order.
Customer materials
You make the agreed material available through arrangements settled for the project. Include useful naming context, categories and current-version information, as relevant to the scope.
Access permissions and any handling of personal data must be settled before those materials are shared.
Agreed work
We organise the supplied assets according to the confirmed scope. The work may concern folders and filenames, tags and an index, or version labels and addition rules.
Any requirement beyond the agreed work needs a written agreement on its effect on scope, cost and schedule.
Digital handover
The finished library is made available in your folders or storage, or through an agreed digital transfer. Usage guidelines explain the conventions established for the project.
Review the handover against the written scope and raise any access problem or requested revision with the project context.