Privacy Policy

Information you choose to share

The enquiry form asks for your name, email address and a description of your library. Organisation and service choice are optional. The completed text stays in the current page until you open your email program or copy it; the website does not submit it to a server. Your email program handles the message you choose to send.

When you email us directly or send the prepared enquiry, we receive your address, message, any signature and the information you include. Further project correspondence may include contact roles, quotation details and information about the supplied materials.

Why we use it

We use contact and project information to answer you, discuss requirements, prepare quotations and administer agreed work. The lawful basis is taking steps at your request before a contract, or performing our contract with you. Where a business contact acts for an organisation, our legitimate interests are communicating with that organisation and administering its project.

What is needed

We need enough information to reply and understand the proposed work. Without contact details or a usable description, we may be unable to progress an enquiry. Only supply project materials after access and scope are agreed. Do not put credentials or sensitive information into the initial form.

Website operation and project materials

This site sets no cookies or browser storage and uses no analytics, tracking pixels or embedded third-party content. The host may record access and security logs, such as IP addresses, requested pages and request times. Maintaining website security and investigating misuse are our legitimate interests in any such processing.

Customer asset libraries may contain personal data. Where we handle it on a customer's instructions, the relevant responsibilities and any required data processing terms must be agreed before access. This policy does not replace the customer's own privacy information.

Who may receive information

Hosting and email providers may process information needed to operate those services. Professional and accounting advisers may receive records needed for their work, and authorities may receive information when the law requires it. We use information for accounting and other statutory duties on the basis of legal obligation. This website has no connected payment processor.

Processing outside the UK

Where a provider processes personal information outside the UK, a lawful transfer route is required. Depending on the destination and processing, this may be UK adequacy regulations or an appropriate UK International Data Transfer Agreement or UK Addendum, with any additional safeguards required. Contact us for details of the safeguards applicable to your information.

Your data protection rights

Subject to the relevant legal conditions, you can ask to access, correct or erase your personal information, restrict its use or receive it in a portable form. You may object to processing based on legitimate interests. Where processing relies on consent, you may withdraw that consent without affecting earlier lawful use. We do not make solely automated decisions with legal or similarly significant effects.

How long information is kept

We retain enquiry correspondence while resolving the enquiry and for proportionate follow-up. Project records are kept as needed to perform the contract, address disputes and establish or defend legal claims. Accounting records are retained for the applicable statutory period. The purpose, sensitivity and legal requirements determine when information is deleted or anonymised.

Questions and complaints

We encourage you to raise a concern with us at learnlogicltd@gmail.com so we can address it. You can also complain directly to the Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Contacting us first is not a condition of that right.

Changes to this policy

Updates are published on this page with a revised date. Where a material change affects how we use information already held about you, we will provide additional notice where required.