Terms of Service

The service and the trader

You contract with LEARNLOGIC LTD, whose company details appear below. We organise customer-owned digital assets. Library Starter concerns folders and naming rules; Tagged Asset Library concerns metadata tags and an index; Team Library Setup concerns versions and adding materials. The quotation specifies the selected work and final asset count.

From enquiry to agreement

An enquiry is an invitation to discuss your library. We provide a written scope and quotation. After your written acceptance, a contract is formed when we issue our order confirmation. Read the scope and these terms before accepting, and ask about any requirement that is unclear.

Price and payment

Before payment, the quotation gives the full price in pounds sterling (GBP), applicable taxes, project scope, delivery schedule and included revisions. Any additional work or charge requires your agreement in advance. Payment arrangements and when payment is due are stated in the quotation. This website takes no payments and collects no card details.

Access and permissions

You provide the assets and context identified in the scope and arrange the permissions needed for us to organise them. You must have the right to supply the material and authorise the agreed handling. Tell us about personal or confidential information before sharing it so appropriate arrangements can be settled.

Ownership and use

Your materials remain yours or their existing rights holders'. You permit us to access and organise them as necessary for the agreed project. You may use the resulting organisation and usage guidelines in operating your library. These services do not grant rights to third-party material that you do not already hold.

Delivery and review

We deliver the organised library and guidelines through the agreed digital arrangements, in accordance with the schedule in the quotation. You make the required materials and access available as agreed; tell us promptly if this changes so the effect on delivery can be discussed. Review the result against the scope and describe any requested changes. Included revisions are those specified in writing.

Cancellation and service rights

Our Delivery & Refunds page explains consumer cancellation, the model form, early-start arrangements and remedies for service problems. Your statutory rights are unaffected. Business buyers do not have a statutory cooling-off right.

Ending a project

A business customer wishing to end a project should give written notice by email identifying the project and proposed end date. We will confirm the position in writing, including agreed work actually performed and any unused advance payment. Any payment due relates to work properly done and obligations lawfully arising under the agreement, rather than an automatic charge for unfinished work.

If either party materially fails to meet the agreement, the other should describe the failure in writing and allow a reasonable opportunity to remedy it where possible. If it remains unresolved, the affected party may end the agreement by written notice, subject to applicable law. Consumer cancellation and remedies take precedence where they apply.

Responsibility and liability

We carry out the agreed service with reasonable care and skill. We are responsible for loss or damage that is a foreseeable result of our breach or failure to use reasonable care and skill. We do not exclude or restrict liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any liability the law does not permit us to exclude or restrict. Nothing here removes a consumer's mandatory legal rights.

Complaints

Email learnlogicltd@gmail.com with the project reference or description and the issue you want resolved. Complaint response period: [Complaint response period to be confirmed]. Any mandatory legal deadline continues to apply.

Version and governing law

The terms in force when your order is confirmed apply to that order; later website changes do not retrospectively change it. English and Welsh law governs the agreement. Consumers retain mandatory protections and the right to use the courts of their home jurisdiction where applicable.